Always On: Libraries in a World of Permanent Connectivity

In his 2009 article, Lorcan Depmsey explored the implications mobile technologies have for libraries. One of the major points he made is that this technology is in constant flux and, therefore, libraries need to be able to accommodate users at different stages of adoption. It seems the best way to do this would be to broadcast information across a variety of mediums. This will also help to meet users at their point of need. Convenience is of the utmost importance to this new generation and that means depending on one source, such as e-mail, is not going to effectively reach all users all of the time. Employing several services to communicate to library users is not an easy task. Even if the services are technically free, libraries need to be prepared for the cost of time consumption. Libraries also need to put effort into developing different formats of information exchange. Text is not the only option anymore. Audio and visual expressions are becoming increasingly important as the message is no longer tied to a specific location. Users can even take their library podcast to the gym!

Creating online spaces that reach out to mobile users is also essential. As Ed demonstrated with the Cranston Public Library, with a little effort creating a mobile interface can really help raise the value of the library to its users. Targeting mobile users can also be expanded to include specialization through the use of analytics. Imagine getting a text about a new library book that is just perfect for you! Our users won't even need to think of their own ideas to utilize our resources, we'll provide them with their own tailored incentive. People may rarely visit the physical library so a lot of focus should go towards designing a simple, convenient, and relevant online-front with a recognizable brand to keep them coming back.

I really liked Dempsey's suggestion of how the space in libraries can evolve. They do not have to be just a place to store collections anymore. With less people depending on offices or classrooms, our users can come to the library to work without the distractions of the at-home "to do" list. Libraries can also be great venues for social meetings. I know that I have used the library for both of these functions to great effect. Moreover, libraries can become a sort of an 'electronic hub' in which users can sync, charge, and use their technology. These ideas are very exciting and hopefully their adoption will help to dispel certain stereotypes that have been clinging to libraries for far too long!